Auckland Smart Services takes privacy seriously and we are cautious when handling your personal information. The privacy policy serves as the main document that outlines the processes for collecting, using, storing, and protecting your information as you interact with us on the website or utilise our services. By visiting our website or getting in touch with us, you are giving your consent for the application of the following practices.

Information We Collect

You can browse our website without giving your personal information. If you wish to contact us, request a quotation, book a service, or sign up for news, we will need your name, phone number, email address, and the address where the service will be provided, along with any other information you choose to share with us through forms or communications.

How We Use Your Information

Here’s how we might use your personal information:

To answer your questions, provide quotes, or help with service requests
Set up or handle any repairs and maintenance work for you
Send notifications about important changes or other information regarding services we provide
Send you messages from time to time about updates and promotions.

Storage and Protection of Information

All personal information is stored securely, and there are measures in place to prevent unauthorised access, misuse, or disclosure. Protecting your data requires reasonable technical and organisational measures. Information about you is kept only for the period that is required to fulfil legal, operational, or business purposes.

You will never have your personal information sold, rented, or traded to outside parties under any conditions.

Disclosure of Information

At Auckland Smart Services, all your information remains confidential and is not disclosed until and unless:

It is necessary to offer your requested service
It is essential to adhere to legal obligations or respond to lawful requests
It is necessary to safeguard your legal rights to prevent fraudulent activities

Legal or operational necessity will determine the extent of any disclosure.

Website Analytics and Cookies

Our site may track and collect data on usage, such as which pages visitors go to, how long they stay, what device they use, their browser, and how they got to our site. We combine this data to prevent personal identification.

We might use cookies for the purpose of getting feedback on the website’s use and for the improvement of its performance. Personal information is not collected through cookies. You may opt out of cookies in your browser settings, which will not hinder your access to the website.

Your Rights

Under the privacy regulations of New Zealand, you are entitled to view, rectify, or even have your personal data erased if we happen to keep any of it. If you believe that the information we have about you is incorrect or if you want to submit a request related to privacy, please do not hesitate to contact us.

Privacy Issues and Contact Information

Auckland Smart Services is the direct contact point for any privacy-related enquiries, concerns, or complaints. We recognise that privacy matters are important, and they require prompt and fair handling.

If, however, our response does not meet your expectations, you still have the option of contacting the Office of the Privacy Commissioner of New Zealand for further assistance.

Auckland Smart Services
320 Remuera Road, Remuera, Auckland, New Zealand
Phone: 0214 337 22
Email: aucklandsmartservices@gmail.com

Privacy Policy – Auckland Smart Services